Terms of Service

In short

Quint Ally is for verified business owners aged 18+. Be truthful, never sell or spam, and keep what members share confidential. Nally keeps notes about your business, using AI providers in the US. Ticking the box accepts our Terms of Service and Privacy Policy.

This is the summary Nally shows you before you accept. The full Terms below are what apply.

Who we are

These Terms of Service are an agreement between you, the business you represent, and Quintally Private Limited (“Quint Ally”, “we”, “us”). They cover quintally.com and, when available, our mobile apps. Quintally Private Limited is a company registered in Haryana, India (CIN U62090HR2026PTC148708), with its registered office at Tower J-303, 3rd Floor, Ruhil Residency, Bahadurgarh, Haryana 124507, India.

Our Privacy Policy (quintally.com/privacy) explains how we handle personal data, and our Refunds, cancellation and delivery policy (quintally.com/refunds) how paying, cancelling and refunds work. Both form part of these Terms.

Who can join

You must be at least 18 and an owner, director, founder or officer of a registered business, acting on its behalf and with authority to accept these Terms for it.

One account per person. Your account is personal: don’t share it or let anyone else use it.

Getting in

There is one way in: an invitation code, or a waitlist application we approve, which issues a code. Codes are single-use and may not be sold or traded.

You sign in with your work email and a one-time code we send you. Unused codes expire after 10 minutes. There are no passwords and no sign-in with other services.

We then verify your business against government registries and other checks. The outcome is verified, manual review (usually 1–3 business days, decided by a person), or rejected. If you’re rejected you may try again, or ask us to review the decision.

Everything you give us must be true. If it turns out not to be, we may withdraw verification and close the account.

Keeping your account secure

Access to your work email is access to your account, so keep it secure. You can see and revoke signed-in devices in Settings → Sessions. Tell us at support@quintally.com if you think someone else has used your account.

How the network works

Quint Ally is a dark network: there is no member directory, no search and no cold messaging. Nally routes your Asks, masked, to a few members who may be able to help, and proposes introductions double-blind.

Identities are revealed only when both sides accept. Don’t try to identify a member from masked content, and don’t reveal who another member is, or what they told you in confidence, without their permission.

Nally, our AI

Nally is an AI. She keeps notes about your business, what is weighing on you and what you could offer others, and uses them to route Asks and propose introductions. You can see and delete what she remembers in “Nally knows”.

Nally can misunderstand or be wrong. Nothing she says is legal, financial, tax or other professional advice, and an introduction is not an endorsement of any member.

Nally never answers a proposal, posts a message or reveals your identity for you. Those always take your tap.

Conduct

Quint Ally is for founders helping founders. You must not:

• sell, pitch, solicit or spam other members;

• misrepresent yourself, your business, your role or your results;

• harass, threaten or discriminate against anyone;

• pad your standing with fake Answers, coordinated marks or other gaming;

• scrape, copy, reverse-engineer or resell the service, or try to get around masking, rate limits or security;

• share anything unlawful, or anything you have no right to share, including passwords or other people’s confidential information.

You can block a member at any time. Blocking is silent: they are not told.

Moderation

Members can report conduct from any room or Ask thread, and messages that break the rules may be rejected automatically with a reason.

We use a three-strike rule. For a first and second strike, Nally coaches you privately. A third strike restricts your account: you are left out of routing and introductions and your rooms are frozen. You can appeal by writing to support@quintally.com, and a person will review it.

For serious breaches — fraud, false verification, harassment, or where the law requires — we may suspend or close an account straight away. Where it is safe and lawful, we will tell you why.

Your content

You own what you write. You give us a worldwide, non-exclusive, royalty-free licence to host, process, mask and route it, only to run Quint Ally for you and other members.

If you delete your account, the masked text of your Asks and Answers stays in the other member’s thread; your unmasked text is deleted. The Privacy Policy sets out what we keep and for how long.

Membership and payment

Silver membership is free, forever. It has no payment step.

Gold is a paid monthly membership, charged by card through Stripe, in the currency and amount shown on the web before you pay, every month until you cancel. Gold is not on sale yet and nobody is charged for it today; this section and the next describe how it works once it is offered. It is sold on the web only.

If you ask to join at Gold, you save a card with your request. It is charged for the first month only when a Gold member or one of our admins lets you in, or straight away if you join with a Gold member’s invitation code. If nobody lets you in within 30 days, or you withdraw your request, the card is released without being charged.

A member can also move to Gold on the web; the first month is charged when you confirm the payment with Stripe. Gold then renews every month, on the date shown in Settings → Billing.

If a payment fails, Stripe retries it over the next few days and you keep Gold meanwhile. If it still fails, your membership returns to Silver.

Your membership is delivered online, when you are let in: Silver at once, and Gold as soon as its first payment succeeds. The solid metal card that comes with Gold is in production and will ship when it is ready; we do not promise a date.

Money never buys access. Every member, paid or not, must be verified and let in, and Gold never changes who you are matched with.

Cancelling and refunds

You can cancel Gold at any time, with no fee: in Settings → Billing on the web, or by writing to support@quintally.com from your account’s work email, in which case we cancel it within 2 business days of your request. We confirm every cancellation by email.

After you cancel, Gold stays active to the end of the month you have paid for and is not charged again. Then your membership returns to Silver.

We do not refund a month that has already started, in full or in part. Deleting your account cancels Gold at once, also without a refund for the month already started.

A charge made in error, or taken twice, is refunded in full to the card it was taken from, and reaches it within 5–10 business days.

Membership is delivered online, so there is nothing to return. The metal card that comes with Gold is engraved with your name, so it cannot be returned or exchanged; if it arrives damaged or engraved wrongly, write to support@quintally.com.

The details, delivery included, are in our Refunds, cancellation and delivery policy at quintally.com/refunds.

Features that are not here yet

Some features are planned but not available, such as deals between members. When deals are available, the commission on a deal will be invoiced by Quintally Private Limited and paid by bank transfer, not by card. Future features will come with their own terms, which you will see before you can use them. Nothing in these Terms promises that a feature will ship.

If you use our mobile apps when they are available, they are for signing in and reading. Signup, verification and billing happen on the web.

Leaving, and ending your account

You can delete your account at any time in Settings → Data & privacy. We act on deletion requests within 48 hours.

We may suspend or close your account if you break these Terms, if verification fails or was false, or if the law requires. Sections on your content, disclaimers, liability and governing law continue to apply after your account ends.

What we can and can’t promise

Verification checks that a business record matches what an applicant told us. It is not a background check on a person, it does not prove the applicant holds a particular role, and we cannot guarantee that registries or members are accurate.

We work to keep Quint Ally available and useful, but we provide it “as is”. We don’t promise it will be uninterrupted, that you will receive any number of Asks or introductions, or that an introduction will lead to business. Your dealings with other members are between you and them.

Liability

Nothing in these Terms limits liability that the law does not allow to be limited, such as liability for fraud.

Otherwise, to the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost business, or for what other members do or say, and our total liability to you is limited to the greater of the fees you paid us in the 12 months before the claim and USD 100.

Changes to these Terms

The version date shows which Terms are current. If we make a material change, we will tell you in the app or by email before it takes effect. If you do not agree, you can delete your account.

Governing law

These Terms are governed by the laws of India, and the courts at the place of our registered office have exclusive jurisdiction over any dispute arising from them or from your use of Quint Ally. This does not remove any protection that the law where you live gives you and that cannot be excluded by agreement.

Contact

Questions about these Terms: support@quintally.com. By post: Quintally Private Limited, Tower J-303, 3rd Floor, Ruhil Residency, Bahadurgarh, Haryana 124507, India. Every way to reach us is at quintally.com/contact.